Please add 3-5 days to the estimated delivery dates shown at checkout and elsewhere for the portrait creation process.

The best gifts to give and get are personalized, and that’s what makes this mug with your pet’s mug such a hit!

Simply upload your pet’s photo and choose a background color or pattern, mug size, and optionallyadd any text you choose for the backside.

Next, well create a custom pet portrait digitally hand-drawn, and send you a proof of the portrait to approve. Once approved, we’ll create your new favorite mug and ship it to you with care.

For the text on the backside, add a name, or words to wake up to each morning – it’s completely up to you!

• Available in two sizes – 11 oz and 15 oz.
• Available in 4 patterns
• Optional text on the backside. Choose to includea heart or paw image as well.
• Choose block or script font or a combination of the two.
• Hand-drawn digital pet portrait on the front side (mug handle on the right unless otherwise requested)
• Ceramic mug, dishwasher, and microwave-safe
• White and glossy with vivid colors; note portrait colors appear a bit darker than portrait proof colors due to the sublimation printing process.

SHIPPING & DELIVERY

Once you approve your final proof, you’ll receive yourmug in about 7-10 business days. You’ll get an email notification when it ships to count down the days to delivery!

TIPS FOR TAKING A GREAT PHOTO TO SUBMIT

• Zoom In at Eye Level: Make sure you show the head, neck, and shoulders for an optimal outcome. Taking a photo at eye level works best.

• Use Natural Lighting: Whether you use good indoor lighting or outdoor sunlight, your picture should feature your pets natural color and details.

• Avoid Filters and Blurry Shots: This helps us deliver a great finished product.

Contact usvia the site, chat, text, or by phone at 415-900-4803 if you have questions about choosing a photo or anything else. We’re here to help!

See ourFAQ page.